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Leading High-Performance Sales Teams

This course is part of CRO Excellence: Leading High-Performance Sales Teams Specialization

Instructor: LearnQuest Network

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

4 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

4 hours to complete

Flexible schedule

Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the CRO Excellence: Leading High-Performance Sales Teams Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This course builds core leadership capabilities needed to inspire, manage, and develop high-performing sales teams across culturally diverse environments including bilingual American markets and rapidly evolving Indian ecosystems. Students will enhance communication, motivation, and people management skills essential to build cohesive, agile teams that surpass ambitious targets.

Module details

Unleashing the full potential of a sales team requires the artful blending of clear communication and skillful coaching. This module equips you with evidence-based communication tools and coaching frameworks—tailored for diverse, bilingual, and bicultural teams in India and the USA. Discover how to foster engagement, build trust, and accelerate development by mastering clarity, active listening, and adaptive coaching strategies. These capabilities will help you create a culture where feedback is valued, growth is continuous, and individual performance is consistently aligned with organizational goals and market demands.

What's included

12 videos2 readings2 assignments

12 videosTotal 26 minutes

Welcome to Leading High-Performance Sales Teams2 minutes
Expert Insights: Foundations of Sales Team Leadership2 minutes
Communication and Coaching2 minutes
Expert Insights: Structure and Accountability Drive Sales Team Performance2 minutes
Master Clarity and Active Listening to Enhance Team Engagement2 minutes
Tailor Communication to Bilingual and Bicultural Environments2 minutes
Encourage Open Dialogue and a Feedback Culture2 minutes
Identify Individual Development Needs Using Performance Data2 minutes
Craft Personalized Coaching Plans to Boost Seller Capabilities2 minutes
Leverage Situational Leadership to Adapt Coaching Styles2 minutes
Expert Insights: Scaling Results and Continuous Development3 minutes
From Clear Communication to Confident Sales Leadership1 minute

2 readingsTotal 20 minutes

Action Story: When a Sales Meeting Starts Spinning Out of Control10 minutes
Action Story: When a Top Seller Suddenly Starts Missing Targets10 minutes

2 assignmentsTotal 36 minutes

Effective Sales Communication10 minutes
Communication and Coaching26 minutes

A high-performance sales culture is built on motivation, recognition, and the ability to resolve conflicts before they escalate. In this module, you’ll gain actionable skills to drive individual and team morale, infuse energy through targeted rewards, and apply emotional intelligence for inspiration and retention. Learn proven, proactive approaches to mediating disputes, identifying underperformance, and balancing autonomy with guidance for better outcomes. Whether leading diverse, dynamic teams in India or the USA, you’ll return with frameworks that fuel resilience, productivity, and sustainable sales excellence.

What's included

8 videos2 readings2 assignments

8 videosTotal 18 minutes

Motivation and Conflict Resolution2 minutes
Leverage Recognition and Rewards Aligned with Individual Drivers2 minutes
Implement Goal-Setting Frameworks that Enhance Accountability3 minutes
Utilize Emotional Intelligence for Team Inspiration and Retention2 minutes
Mediate Disputes to Maintain Team Cohesion and Productivity2 minutes
Use Tools to Identify and Address Underperformance Early2 minutes
Balance Autonomy and Oversight for Optimal Team Dynamics2 minutes
Expert Insights: The Hidden Power of Procurement in Sales Deals3 minutes

2 readingsTotal 20 minutes

Action Story: When High Performers Stop Caring10 minutes
Action Story: When Team Conflict Starts Hurting the Pipeline10 minutes

2 assignmentsTotal 36 minutes

Motivational Strategies for Sales Teams10 minutes
Motivation and Conflict Resolution26 minutes

Success in today’s global sales environment is shaped by your ability to lead teams that are diverse, inclusive, and often distributed. This module equips you to cultivate trust and equity across cultures and backgrounds, navigate language and cultural barriers, and unlock performance in both on-site and remote teams. Learn actionable strategies for promoting inclusion, leveraging digital tools, and adapting your leadership style for hybrid work—with a specific focus on driving results in the Americas and Indian markets. Gain the confidence to lead with empathy, agility, and a future-ready mindset.