Packt

Mastering Salesforce B2C Integration and Certification

Packt

Mastering Salesforce B2C Integration and Certification

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Explore key Customer 360 products and their integration options

  • Design integration architectures to unify data and experiences

  • Plan requirements and implementation sequences to avoid rework

Details to know

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Recently updated!

September 2026

Assessments

5 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Salesforce B2C Solution Architect's Handbook Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

This module equips learners with essential strategies for effective exam preparation, including analyzing exam structures, evaluating study resources, and applying practical knowledge to enhance readiness for the Salesforce Certified B2C Solution Architect exam.

What's included

1 video4 readings1 assignment

This module provides an in-depth overview of the three prerequisite certifications required for the B2C Solution Architect exam. It covers the key subjects, exam topics, and study resources for Data Architect, Integration Architect, and Platform App Builder. Learners will gain a clear understanding of how these certifications align with the B2C Solution Architect path.

What's included

1 video4 readings1 assignment

This module covers the essential aspects of B2C Commerce integration, including system design, site architecture, cartridge structure, and troubleshooting. Learners will gain an understanding of how to design and maintain B2C Commerce solutions, as well as how to integrate complementary components effectively.

What's included

1 video6 readings1 assignment

This module explores practical application of Salesforce B2C architecture through real-world scenarios, helping learners develop solutions for customer service, marketing, data integration, and more. It emphasizes using key products like Experience Cloud, Service Cloud, and Salesforce Connect to meet business needs. Learners will gain hands-on skills in scenario-based problem solving within the Salesforce ecosystem.

What's included

1 video7 readings2 assignments

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Instructor

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