University of Illinois Urbana-Champaign

Operations Management: Quality and Supply Chain

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University of Illinois Urbana-Champaign

Operations Management: Quality and Supply Chain

This course is part of Value Chain Management Specialization

Gopesh Anand
Ujjal Kumar Mukherjee

Instructors: Gopesh Anand

66,049 already enrolled

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Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree
Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Build toward a degree

What you'll learn

  • Discover, implement, and sustain process improvements in organizations.

  • Practice the use of statistics for analyzing variation in processes.

  • Understand frameworks and techniques for supply chain management.

  • Value the relationship of operations and supply chains with environmental sustainability.

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Assessments

37 assignments

Taught in English

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This course is part of the Value Chain Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

In this module, you first will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course. You will then learn about the connection between product quality and process quality, and how to put in place an organizational infrastructure for continuous process improvement.

What's included

15 videos7 readings12 assignments1 discussion prompt1 plugin

In this module, you will learn about assessing variation in processes and deriving insights from such assessments. You will learn to apply statistical analysis techniques to track and improve process performance and to communicate it with buyers and suppliers.

What's included

11 videos2 readings12 assignments

Supply chains are increasingly becoming global and complex. In this module, you will learn about the primary functions involved in managing a complex supply chain. Next, you will learn about supply chain strategy and how to align supply chain strategy with product characteristics. You will also learn about building agility and adaptability in supply chains. You will learn about contracting in supply chains to align the different entities of supply chains. Specifically, you will learn about wholesale price contracts, buy-back contracts, and revenue-sharing contracts. Finally, we will learn about the bullwhip effect in supply chains, the courses of the bullwhip effect, and the mitigation strategies of the bullwhip effect.

What's included

6 videos2 readings7 assignments

In this module, we will learn about advanced concepts in supply chain management. First, you will learn about network planning in supply chains, and supply chain network design. Then you will learn about remanufacturing, closed-loop supply chains, and reverse supply chains. We will also learn about green supply chains and strategies for building environmental friendliness in supply chains. We will then learn about IT systems of supply chains, and aligning IT systems with business processes. Finally, we will learn about emerging advanced technologies in supply chains and their uses. Specifically, we will discuss the roles of artificial intelligence, radio frequency identification devices (RFID), blockchains, and the internet of things (IoT) in supply chain management.

What's included

6 videos4 readings6 assignments

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Build toward a degree

This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹

Instructors

Gopesh Anand
University of Illinois Urbana-Champaign
4 Courses120,097 learners

Offered by

University of Illinois Urbana-Champaign

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