Dubai College of Tourism

Travel Agency Operations

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Dubai College of Tourism

Travel Agency Operations

Dubai College of Tourism

Instructor: Dubai College of Tourism

6,915 already enrolled

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Understanding the Travel Agency Industry

    Client Management and Booking Skills

    Travel documentation and Operations

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Assessments

6 assignments

Taught in English

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There are 3 modules in this course

This module provides a foundational understanding of the travel agency sector, exploring its key players and processes. You'll learn about various stakeholders in the tourism market, including different types of travel agents and other key players in the industry. You'll also delve into the travel agent's selling process, gaining insights into effective sales techniques and essential industry terminology. This module equips you with the knowledge to navigate the travel agency landscape and understand the interactions between different stakeholders in the tourism market.

What's included

6 videos1 reading2 assignments

This module equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.

What's included

9 videos2 assignments

This module covers the essential processes of booking travel arrangements and managing travel documentation. You'll learn how to book various travel products with different suppliers, utilise electronic booking systems, and create comprehensive travel documentation. This will include confirmations, itineraries, and financial records. You'll also gain skills in calculating booking yields to evaluate the financial performance of travel arrangements.

What's included

8 videos2 assignments

Instructor

Dubai College of Tourism
Dubai College of Tourism
21 Courses21,636 learners

Offered by

Dubai College of Tourism

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