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Getting It Done with AI: AI Essentials

Instructor: Sadie Stock

Included with

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6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

How to craft effective prompts using techniques including iterative, role-based, hybrid, and few-shot prompting to get better results from AI tools
How to interact productively with AI tools including managing context and memory, building custom GPTs, and using AI for research and writing
Identify AI limitations including hallucinations, evaluate AI-generated content critically, and apply AI tools responsibly in professional contexts

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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There are 6 modules in this course

This course equips every professional with the practical AI skills needed to work smarter in today's rapidly changing digital environment. Organized across five modules — Introduction to AI, A New Era, Prompting 101, Interacting with AI, and What Comes Next — the course moves from understanding how AI works to confidently applying it in everyday professional tasks.

Learners benefit by developing the ability to craft effective prompts, interact productively with AI tools like ChatGPT and custom GPTs, use AI for research and writing, identify and manage AI hallucinations, and understand the AI tool ecosystem relevant to their role. Unlike technical AI courses, this course is designed for business professionals, knowledge workers, and anyone who wants to harness AI without a programming background. By the end of this course, learners will be able to use AI tools to boost productivity, enhance communication, and make informed decisions about AI integration in their professional workflows.

Module details

In this chapter, you explore how AI is rapidly reshaping work and creativity, why understanding its mechanics matters, and how skills like clear prompting, curiosity, and smart tool‑selection help you navigate an overwhelming AI landscape with confidence.

What's included

3 videos1 assignment

What's included

4 videos1 assignment

In this chapter, you learn how to craft clearer prompts, break big tasks into steps, assign AI useful roles, stress‑test your ideas, spark creativity, model great examples, and even use AI itself to help you write better prompts.

What's included

7 videos1 assignment

In this chapter, you discover how to use voice, manage AI’s memory, organize projects, build custom assistants, prevent misinformation, verify research, match your writing style, edit with control, and turn AI into a versatile learning partner.