Artificial intelligence (AI) has rapidly become a phenomenon, a much-talked-about technological sea change and a major disruptive force in the world of business. Generative AI (genAI) tools such as Microsoft Copilot, ChatGPT, Google Gemini, and Anthropic Claude are now deeply woven into everyday business workflows, and professionals have found numerous ways to use these tools to get their work done faster and more efficiently. This course moves participants from AI curious to AI confident. You will gain a practical understanding of how modern AI assistants work, how to navigate and configure your organization's AI tools, and how to craft high-quality prompts that consistently produce useful results. You will then apply those skills across the office applications you use every day, including documents, presentations, and spreadsheets.

Using AI Assistants in Business

Gain insight into a topic and learn the fundamentals.
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Use AI assistants to boost your productivity in communications, documents, presentations, and spreadsheets.
Use various prompting techniques for generating high-quality text and images from AI assistants.
Address challenges in working with business data by using AI assistants to analyze and summarize data.
Learn by doing. Perform guided, step-by-step hands-on activities on your own computer.
Details to know

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Recently updated!
September 2026
Assessments
1 assignment
Taught in English
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There are 6 modules in this course
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