This course equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.
The Travel Booking Lifecycle
What you'll learn
Client Management and Booking Skills
Travel documentation and Operations
Skills you'll gain
- Hospitality
- Proposal Development
- Customer Data Management
- Expense Management
- Booking (Sales)
- Customer Inquiries
- Client Services
- Proposal Writing
- Document Management
- Workflow Management
- Strategic Sourcing
- Customer Communications Management
- Office Procedures
- Cost Estimation
- Record Keeping
- Customer Service
- Travel Arrangements
Details to know
Shareable certificate
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Assessments
2 assignments
Taught in English
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There is 1 module in this course
Instructor
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