Taught by business skills expert Chris Croft, this practical and fast-paced course is designed around short, highly actionable lessons that each focus on a single technique. The course covers three essential areas: Creativity, Problem Solving, and Decision Making. Learners will discover practical methods for generating ideas, overcoming creative blocks, identifying root causes, evaluating options, managing risk, and making better decisions even in complex situations.

The ability to solve problems, make good decisions, and think creatively is one of the most valuable skill sets in business. Whether you're leading a team, managing projects, running a business, or simply looking to improve your effectiveness, these skills help you tackle challenges with confidence. The focus throughout is on immediate application rather than theory. Using practical examples and proven frameworks (such as mind maps, the Five Whys, weighted decision matrices, decision trees, and risk analysis) participants will build a toolkit of techniques that can be applied straight away. Ideal for professionals at all levels, this course provides practical strategies to help you think more clearly, solve problems more effectively, and make better decisions every day.