I found the Customer-Centric Innovation course extremely insightful and directly applicable to my work as a Property Manager in the vacation homes industry. The course helped me understand the importance of placing both guests and property owners at the center of decision-making, and provided practical strategies to gather actionable feedback and create memorable experiences.

Emphasizes desirability, feasibility, and viability of business products and services; and focuses on jobs to be done for customers.

An insightful course integrating empathy and strategy for successful business decision-making.

Eye opener on the principles of product development that focuses on customers' needs

good one

The quiz for this course is effectively broken, relying on content that is missing or changed

not related to my job