This comprehensive Generative AI in Sales and Marketing course equips you with the skills to create, implement, and scale AI-driven strategies for modern business growth. Begin by mastering how GenAI transforms digital marketing—generate content for blogs, social media, emails, videos, and visualizations. Learn to personalize campaigns and analyze performance with AI-powered KPIs. Progress to advanced sales applications including forecasting, CRM optimization, churn prediction, and building persuasive pitches and marketing plans. Deepen your strategic toolkit with GenAI-based upsell, cross-sell, and lead generation techniques, while understanding the ethical considerations and emerging trends shaping the future.

Generative AI Course for Marketing, Sales, and Campaigns

Generative AI Course for Marketing, Sales, and Campaigns

Instructor: Priyanka Mehta
Access provided by SGCSRC
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Create AI-generated content for blogs, emails, videos, and social media
Use GenAI for sales forecasting, CRM management, and churn prediction
Build effective cross-sell, upsell, and lead generation strategies
Apply ethical and strategic GenAI practices for scalable business impact
Skills you'll gain
- Data Ethics
- Lead Generation
- Sales Prospecting
- Email Marketing
- Business Ethics
- Prospecting and Qualification
- Sales Development
- Sales Strategy
- Demand Generation
- MarTech
- Data-Driven Marketing
- Responsible AI
- Business Marketing
- Marketing Automation
- Upselling
- Cross Selling
- Ethical Standards And Conduct
- Personalized Campaigns
- AI Personalization
Tools you'll learn
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
17 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

There are 3 modules in this course
Instructor

Offered by
Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."



