The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
The Manager's Toolkit: A Practical Guide to Managing People at Work
Taught in English
Some content may not be translated
Sponsored by Connors State College
163,076 already enrolled
(3,718 reviews)
Skills you'll gain
Details to know
Add to your LinkedIn profile
30 quizzes
See how employees at top companies are mastering in-demand skills
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 6 modules in this course
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
What's included
2 videos2 readings
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
What's included
5 videos1 reading6 quizzes
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings6 quizzes
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos8 readings6 quizzes1 peer review
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos2 readings7 quizzes
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos3 readings5 quizzes
Instructor
Why people choose Coursera for their career
Learner reviews
Showing 3 of 3718
3,718 reviews
- 5 stars
73.25%
- 4 stars
21.26%
- 3 stars
4.02%
- 2 stars
0.75%
- 1 star
0.69%
Recommended if you're interested in Business
Johns Hopkins University
University of Michigan
Università Bocconi
Copenhagen Business School
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy