In this course, you will learn important language to describe how you shop, review what you’ve bought, and assist customers. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.

Low Intermediate English: Shopping & Customer Service

Low Intermediate English: Shopping & Customer Service
This course is part of English Language Skills A2-B1 CEFR: Low-Intermediate Specialization


Instructors: Rebecca Payne-Passmore
Access provided by Interbank
2,820 already enrolled
Gain insight into a topic and learn the fundamentals.
21 reviews
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Describe your overall shopping behaviors and preferences.
Share opinions on products, services, and places.
Understand a variety of customer service interactions.
Respond to customer inquiries and complaints.
Details to know

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Assessments
22 assignments
Taught in English
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Build your subject-matter expertise
This course is part of the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 6 modules in this course
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AA
Reviewed on Apr 9, 2023
An excellent Course to learn important language for almost all kind of Shopping and to deal with various customer service issues!





