Build the skills needed to thrive under pressure. This course provides practical strategies to manage workplace conflicts, coach others, and handle stress effectively. You’ll learn to navigate difficult interactions through thoughtful communication, respond to stress with resilience, and foster a healthy, productive environment for yourself and your team.
Manage Challenges with Resilience
Manage Challenges with Resilience
This course is part of New Manager’s Playbook Specialization
Instructor: Harvard Business Review
Access provided by Echo Refugee Library
Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Resolve conflicts effectively by preparing for difficult conversations, listening well, sharing your perspective, focusing on areas of agreement
Coach and encourage team members to resolve their own conflicts and know when and how to intervene.
Identify stress triggers and apply strategies to maintain personal and team productivity.
Cultivate long-term well-being through healthy habits and mental practices to combat workplace challenges.
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
Recently updated!
March 2026
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the New Manager’s Playbook Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 3 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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