AL
Customers have power when there are many competitors. So businesses need to maximize customer value, or share value with their stakeholders.

What drives sustainable competitive advantage in business? This specialization introduces a distinctive approach to business strategy centered on value creation and competitive advantage. Using Harvard Business School Professor Felix Oberholzer-Gee’s Value Stick framework, learners examine how organizations create value, shape customer willingness to pay, and build advantages that competitors find difficult to replicate. Across two courses, learners explore how firms create and capture value, make strategic pricing decisions, and leverage complements and ecosystems to strengthen competitive performance. Through examples from companies across technology, retail, entertainment, and financial services, learners develop practical tools to analyze business opportunities, evaluate strategic tradeoffs, and assess the sources of long-term competitive advantage.

AL
Customers have power when there are many competitors. So businesses need to maximize customer value, or share value with their stakeholders.
AL
Well laid out with an equal mix of theory and practical. Just breezed through and learnt a lot of concepts. Will be looking forward to take the entire course on Coursera . Highly recommended
HT
Good pace with questions of the right level of difficulty
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Good pace with questions of the right level of difficulty
Customers have power when there are many competitors. So businesses need to maximize customer value, or share value with their stakeholders.