Arizona State University

Professional Skills: Emotional Intelligence and Resilience Specialization

Arizona State University

Professional Skills: Emotional Intelligence and Resilience Specialization

Build True Resilience for Professional Growth.

Develop the tools to navigate adversity, lead with emotional intelligence, and bounce back stronger.

Tyler Galarneau

Instructor: Tyler Galarneau

Access provided by Xavier School of Management, XLRI

Get in-depth knowledge of a subject
Beginner level
No prior experience required
4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level
No prior experience required
4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify and regulate emotional stressors in real time

  • Reframe negative thinking and strengthen inner dialogue

  • Navigate setbacks with empathy and perspective to set and sustain purpose-driven goals under pressure

  • Build routines that support energy, focus, and long-term resilience

Details to know

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Taught in English
Recently updated!

March 2026

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Specialization - 5 course series

Professional Skills: Applied Empathy

Professional Skills: Applied Empathy

Course 1, 3 hours

What you'll learn

  • Practice empathetic listening to understand others' perspectives

  • Express empathy effectively in leadership situations

  • Develop and promote a sense of self-empathy

Skills you'll gain

Category: Self-Awareness
Category: Empathy
Category: Emotional Intelligence
Category: Interpersonal Communications
Category: Mindfulness
Category: Verbal Communication Skills
Category: Relationship Building
Category: Compassion
Category: Active Listening
Category: Social Skills
Category: Resilience
Category: Leadership
Category: Personal Development
Category: Conflict Management
Professional Skills: Grit and Growth Mindset

Professional Skills: Grit and Growth Mindset

Course 2, 4 hours

What you'll learn

  • Set SMART goals for personal and professional growth

  • Cultivate a growth mindset to embrace challenges and learning

  • Develop grit to persevere and overcome obstacles

Skills you'll gain

Category: Emotional Intelligence
Category: Self-Motivation
Category: Lifelong Learning
Category: Positivity
Category: Self-Awareness
Category: Overcoming Obstacles
Category: Professionalism
Category: Patience
Category: Goal Setting
Category: Growth Mindedness
Category: Open Mindset
Category: Professional Development
Category: Strategic Planning
Category: Resilience
Category: Smart Goals
Category: Willingness To Learn
Category: Tenacity
Category: Constructive Feedback
Category: Persistence
Category: Personal Development
Professional Skills: Managing Stress and Time

Professional Skills: Managing Stress and Time

Course 3, 3 hours

What you'll learn

  • Manage your time effectively to improve productivity

  • Address immediate stressors with practical techniques

  • Develop strategies to reduce long-term and daily stress

Skills you'll gain

Category: Stress Management
Category: Prioritization
Category: Organizational Skills
Category: Self-Awareness
Category: Time Management
Category: Resilience
Category: Personal Development
Category: Productivity
Category: Stress First Aid
Category: Mindfulness
Professional Skills: Personal Resilience

Professional Skills: Personal Resilience

Course 4, 3 hours

What you'll learn

  • Form better self-talk habits to promote positive thinking.

  • Implement mindfulness techniques to improve focus and well-being.

  • Achieve greater autonomy and control in your workplace.

Skills you'll gain

Category: Self-Awareness
Category: Personal Development
Category: Overcoming Obstacles
Category: Emotional Intelligence
Category: Optimism
Category: Resilience
Category: Mindfulness
Category: Communication
Category: Productivity
Category: Growth Mindedness
Category: Positivity
Category: Proactivity
Category: Stress Management
Professional Skills: Emotional Intelligence

Professional Skills: Emotional Intelligence

Course 5, 4 hours

What you'll learn

  • Perceive and recognize core emotions in yourself and others

  • Reason with emotions to inform decision-making and problem-solving

  • Understand the causes and consequences of emotions to deepen insights

  • Manage emotions effectively in personal and professional settings

Skills you'll gain

Category: Positivity
Category: Stress Management
Category: Empathy
Category: Personal Development
Category: Interpersonal Communications
Category: Relationship Management
Category: Composure
Category: Emotional Intelligence
Category: Self-Awareness
Category: Conflict Management
Category: Social Skills
Category: Problem Solving
Category: Decision Making

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Instructor

Tyler Galarneau
Arizona State University
31 Courses2,389 learners

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