Chegg Skills' Sales Negotiation and Closing Strategies course introduces learners to practical techniques for navigating objections, negotiating with customers, and moving sales conversations toward a successful close. Learners explore common sales objections, buyer signals, negotiation approaches, and closing techniques that support productive customer relationships and sales outcomes.

Sales Negotiation and Closing Strategies

Sales Negotiation and Closing Strategies
This course is part of Professional Sales Strategies Specialization

Instructor: Barry Finder
Access provided by Fordham University
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply strategies for responding to common sales objections while maintaining productive customer relationships.
Use negotiation techniques to address customer needs and work toward mutually beneficial outcomes.
Recognize buyer signals and determine when and how to move a sales conversation toward a close.
Select and apply closing strategies based on customer needs, sales situations, and desired outcomes.
Skills you'll gain
- Selling Techniques
- Consumer Behaviour
- Verbal Communication Skills
- Problem Solving
- Business Development
- Communication
- Sales Strategy
- Overcoming Objections
- Sales
- Customer Engagement
- Decision Making
- Closing (Sales)
- Sales Process
- General Sales Practices
- Negotiation
- Customer Relationship Management
- Non-Verbal Communication
- Relationship Building
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
11 assignments
Taught in English
Recently updated!
August 2026
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Build your subject-matter expertise
This course is part of the Professional Sales Strategies Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 2 modules in this course
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