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Business Communication

Designed to provide a holistic approach to business interactions, this curriculum combines essential skills in feedback delivery, teamwork, and writing to transform you into a proficient and confident communicator. You will learn the fundamental principles expert managers use to motivate and improve employee performance. Discover the art of giving constructive feedback that empowers rather than intimidates, and explore advanced techniques to foster creativity and teamwork. Simultaneously, refine your ability to communicate effectively within groups, making better decisions, managing conflict, negotiating outcomes, and enhancing virtual communication. This specialization delves into the intricacies of business writing, teaching you to craft clear, impactful messages that resonate with your audience. You will master the top ten principles of good business writing, dramatically improve your drafting and revision techniques, and learn to present your ideas with clarity and precision. By integrating these essential communication skills, this program equips you with a robust framework for professional success. Whether you're leading a team, collaborating in a group, or conveying ideas through writing, you will deliver your message effectively and with confidence. Transform your communication abilities and unlock your full professional potential with this expertly designed specialization. Start your journey towards becoming a more effective leader and communicator today!

Status: Team Collaboration
Status: Decision Making
BeginnerSpecialization

Top reviews across Business Communication

JG

Reviewed Feb 27, 2019

An excellent refresher on the principles of good business writing. We all need to take a course like this and every year or two, to give us a chance to reflect on and improve our writing.

NN

Reviewed Apr 30, 2021

This course was short but very informative and very helpful for an aspiring leader like myself. It also helped me understand how to view or understand when I receive feedback. I highly recommend it!!

BD

Reviewed Jul 14, 2020

The professor was great.I really liked the video clips (discussion about movies)animated visions were also interestingThanks for your time and consideration for teaching these materials.

YO

Reviewed Jun 1, 2021

To have the privilage to study Effective Communication (Business Writing) is a blessing. It has helped reshape my writing skills. I appretiate Coursera and the University of Colorado. God bless!

LT

Reviewed Feb 24, 2024

This was interesting and very useful information. It will take time to put it into practice expertly, but it is well worth the effort. I enjoyed the instructor's voice and delivery.

SC

Reviewed Jul 26, 2021

The instructor has clearly explained each concept thoroughly and in easy-to-understand manner. I learned a lot many things and skills through this course which would be helpful to me later on.

JS

Reviewed Jan 9, 2018

Even if English is your first language, this course was a great refresher of how to apply writing skills to email and business documents. I would recommend to anyone looking to sharpen their skills.

LC

Reviewed Apr 18, 2021

I enjoyed the course and learned a lot from it. The content is well organised and focused on practical situations. I particularly enjoyed the bits of psychological research shared in the content.

QW

Reviewed Apr 26, 2021

The Professor is an exceptional professor. He has a great ability to break down complex bits of information and explain them, part by part. Thank you for providing such an informative course.

OA

Reviewed May 9, 2020

We often overlook writing basics because we think they're easy. Thankfully, this course taught me that writing principles are the foundation of a solid memo, where clarity and conciseness are key.

RA

Reviewed Jun 26, 2021

nice explanation of the videos. visually attractive and descriptive. questions were great as well. learnt a lot of stuff. teaches you what, when, where, why, and how to give correct feedback

RC

Reviewed Jan 2, 2020

Thank you so much Mathew Sir, My Course instructor for the course where he is a very energetic person I have learnt the course successfully and earned the certificate too. Thank you Coursera

Learner reviews across Business Communication

Showing: 20 of 1,438

Jaima
Course: Business Writing
5.0
Reviewed Jan 10, 2018Course: Business Writing
Kevin
Course: Business Writing
5.0
Reviewed Jul 8, 2020Course: Business Writing
Sergio
Course: Business Writing
5.0
Reviewed Feb 6, 2019Course: Business Writing
Muhammad
Course: Business Writing
1.0
Reviewed Jul 22, 2020Course: Business Writing
Guillermo
Course: Business Writing
3.0
Reviewed Jan 22, 2017Course: Business Writing
Anuradha
Course: Business Writing
3.0
Reviewed Feb 18, 2019Course: Business Writing
Jeremy
Course: Business Writing
5.0
Reviewed Jul 2, 2019Course: Business Writing
Duygu
Course: Business Writing
5.0
Reviewed May 28, 2018Course: Business Writing
Omar
Course: Business Writing
5.0
Reviewed May 10, 2020Course: Business Writing
Hari
Course: Business Writing
4.0
Reviewed Jul 11, 2020Course: Business Writing
Davin
Course: Business Writing
5.0
Reviewed Jul 22, 2020Course: Business Writing
Courtney
Course: Business Writing
5.0
Reviewed Mar 24, 2018Course: Business Writing
Anant
Course: Business Writing
5.0
Reviewed May 29, 2020Course: Business Writing
Yogesh
Course: Business Writing
5.0
Reviewed Jun 12, 2017Course: Business Writing
EzzAddin
Course: Business Writing
5.0
Reviewed Jan 19, 2019Course: Business Writing
Hyun
Course: Business Writing
5.0
Reviewed Nov 2, 2018Course: Business Writing
Ramsha
Course: Business Writing
4.0
Reviewed Nov 24, 2018Course: Business Writing
Jason
Course: Business Writing
5.0
Reviewed Aug 15, 2020Course: Business Writing
Polina
Course: Business Writing
5.0
Reviewed Nov 26, 2018Course: Business Writing
Sergei
Course: Business Writing
5.0
Reviewed Jul 9, 2020Course: Business Writing