Learner reviews & feedback for Business Process Modelling

4.7121 reviews

About this course

This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Through real-world examples and best practices, the course demonstrates how effective process modeling supports software development, business process management, and service design. Designed for business analysts, process analysts, architects, and UX designers, this program equips you to create accurate, actionable process models that enhance communication, streamline analysis, and drive process improvement across organizational functions.

Featured reviews

5.0Reviewed Dec 28, 2024

I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!

5.0Reviewed Oct 13, 2025

One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.

5.0Reviewed Dec 20, 2024

the course was very easy to understand, Igor is such a great teacher. Thank you!

4.0Reviewed Dec 18, 2023

Use scenarios to explain to the models if can like scenarios. and try to cover basic rules of BPMN 2.0

5.0Reviewed Jan 7, 2024

Igor gives great advice and makes it so easy to understand.

5.0Reviewed Mar 9, 2025

I learned much about process modelling from this course. Thank you so much

5.0Reviewed Feb 10, 2025

Igor curated a value pack lessons with potential for advanced read. Worth the money, time, and commitment.

5.0Reviewed Dec 14, 2024

Big thanks to Igor for compiling this short and understandable material. It was really helpful and valuable.

5.0Reviewed Jan 28, 2026

IT was a very knowledgeable course with detailed overview of Business Process Modelling.

5.0Reviewed Jul 24, 2024

Great training covering the basis of the Business Process Modelling. Lot of examples and practical knowledge

5.0Reviewed Jan 9, 2025

This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin. Thank you.

5.0Reviewed Nov 6, 2025

Excellent course to understand the concepts of and types of business process modelling

All reviews

Showing: 20 of 30

Stephanie A Gutierrez

5.0

Reviewed Jan 7, 2024

Igor gives great advice and makes it so easy to understand.

Paulina Golinska

5.0

Reviewed Jul 25, 2024

Great training covering the basis of the Business Process Modelling. Lot of examples and practical knowledge

Igor Stevic

2.0

Reviewed Mar 6, 2024

At moments hard to follow. Theoretically, everything is there, but the way it is presented...

Alaaddin Saeedan

5.0

Reviewed Jan 10, 2025

This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin. Thank you.

Daniel Kunz

5.0

Reviewed Jan 2, 2024

Very informative and comprehensive course. It contributed a lot for gaining knowhow and refresh passive knowledge. Thanks!

Esteban González

5.0

Reviewed Jan 28, 2024

It is a very good course, it has very appropriate resources for consultation, it totally fulfilled my expectations.

Aleksei Mokeev

5.0

Reviewed Dec 29, 2024

I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!

Juan Ignacio Tornero

5.0

Reviewed Sep 4, 2025

easy to understand and really usefull course. Igor is an excellent teacher.

Pavel

5.0

Reviewed Feb 21, 2024

Thank you, great course!

Ereshni Govender

4.0

Reviewed Feb 1, 2024

The content is detailed and easy to understand however the layout of the course can be structured better. There are also errors such as the incorrect video uploaded for the section - What is modelling?. It would also be nice if a template of the process specification document can be downloaded by learners.

Ravindu Karunakalage

4.0

Reviewed Dec 19, 2023

Use scenarios to explain to the models if can like scenarios. and try to cover basic rules of BPMN 2.0

Adam Smyth

5.0

Reviewed Nov 9, 2025

This course really helped me gain a clearer appreciation of the notations, approaches, and advantages of business process modelling. Igor’s clear and focused delivery made complex concepts easy to follow and apply in practice. Highly recommended for anyone looking to strengthen their understanding of process modelling.

Raquel Lluent

5.0

Reviewed Nov 12, 2025

EXCELLENT course and fantastic professional. I have missed to find stragies to determine KPIs but all the content is super rellevant and very well explained

Spencer Goldade

5.0

Reviewed Oct 14, 2025

One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.

Mihhail Boitsov

5.0

Reviewed Dec 15, 2024

Big thanks to Igor for compiling this short and understandable material. It was really helpful and valuable.

chioma williams

5.0

Reviewed Feb 11, 2025

Igor curated a value pack lessons with potential for advanced read. Worth the money, time, and commitment.

Renato Castelo Jr

5.0

Reviewed Nov 16, 2023

ótimo curso! Permite conhecer as técnicas de modelagem e dá boa dicas para quem quer iniciar !

harshawardhan Anil Kenny

5.0

Reviewed Jan 29, 2026

IT was a very knowledgeable course with detailed overview of Business Process Modelling.

Tejas Upadhyay

5.0

Reviewed Nov 7, 2025

Excellent course to understand the concepts of and types of business process modelling

Woldemar Wedel

5.0

Reviewed Jan 12, 2025

Very good course and provides good overview of existin process modeling notations.