Tailored for operational and administrative professionals with a foundational understanding of process management and decision-making in business environments, this course invites you to discover the point where business dreams become operational. It explores how key operational decisions are linked to organizational strategy, teaches you to identify and design critical processes, and helps you master the management of flows, service times, and inventories to turn operations into tangible results. By the end of the course, participants will be able to connect everyday operational tasks to the organization’s goals, ensuring efficient workflows and tangible improvements in day-to-day activities.
FC
Good general intro. Content needs some tidying up.
M
I learned a lot from this subject, and Coursera really helped me gain more knowledge and understand many new things.
TT
I enjoyed and my operational knowledge lifted up due to the Course and the methodology used to deliver the subject.
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The language barrier was a bit troublesome to understand in the 1st module. I even look for a similar class and didn't find one. so I just finished the course to my best ability
This course really informative both in academic approach and examples, well- organized with appropriate time pace. I found this very helpful. Thank you very much to all Professors delivering this course
I learned a lot from this subject, and Coursera really helped me gain more knowledge and understand many new things.
I enjoyed and my operational knowledge lifted up due to the Course and the methodology used to deliver the subject.
Great content. Straight to the point. Also, really good graphic representations of all the topics.
Explicaciones prácticas que permiten entender fácilmente los conceptos
Insightful
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good
Good general intro. Content needs some tidying up.
Great content from a great School!
good