In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence.



Developing Interpersonal Skills
This course is part of People and Soft Skills for Professional and Personal Success Specialization

Instructor: IBM Skills Network Team
Sponsored by Barbados NTI
106,310 already enrolled
(1,940 reviews)
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What you'll learn
Identify and analyze different communication styles and understand their strengths and weaknesses
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Identify conflict response styles; approach and effectively mediate workplace conflicts
Determine ways to build and maintain trust and increase your influence and eminence in the workplace
Skills you'll gain
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There is 1 module in this course
Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
What's included
24 videos27 readings8 assignments
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Reviewed on Sep 24, 2023
This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
Reviewed on Jun 19, 2023
This is an excellent course. It opened my eyes to critical takeaways to improve my communication with others.
Reviewed on Jul 18, 2024
Excelente curso para interactuar con los equipos de trabajo y realizar networking profesional.
Recommended if you're interested in Personal Development
Rice University
University of Leeds
Rice University

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