Managing Professional Work Teams

Managing Professional Work Teams

Instructor: David Michael Rosch

Access provided by TVET Authority Google Scholarships

5 modules

Gain insight into a topic and learn the fundamentals.

11 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

11 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Leadership & Teamwork: Understand leadership's role and the traits of strong, positive team culture.
Emotional Needs & Accountability: Recognize team members' emotional needs and the importance of mutual accountability.
Team Growth & Conflict: Learn about psychological safety, team development stages, and benefits of conflict.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

7 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

There are 5 modules in this course

We often think that managing people looks like a charismatic and courageous person effective enough to be in front pointing out to everyone the direction the group should take, while others follow behind. However, in today’s world (where the difference between supervisors and employees is smaller than ever), leaders are just as often teammates and collaborators as they are supervisors and managers who can hire and fire their team at will. This course is an introduction for how managers can construct and supervise individuals who work as a team to get their work done quickly and effectively – where all individuals add unique value and skill.

Taught by an internationally recognized expert in leadership and team development, this course is helpful to anyone interested in the basics of supervising other humans in work and community settings. If you already consider yourself more advanced, this short course might help to remind you of basic strategies and concepts you may have gotten away from. Each short video and reading is designed to be practical, clear, and backed by the latest research in management and leadership development.

In this module you will become familiar with the course and our learning environment. The orientation will also help you obtain the technical skills required for the course. Then dive into the second part of this module to investigate the importance of teamwork, the common misconceptions of team leadership, and the increasing need for effective leadership in today’s professional work environment, equipping you with the essential skills for successful people management.

What's included

6 videos3 readings2 assignments

6 videos Total 19 minutes

Course Overview 2 minutes
Meet Your Instructor | Dave Rosch 2 minutes
Module 1 | Overview 2 minutes
Leading Teams is Harder than It Used to Be 7 minutes
Why Leading Teams is Like Flushing Toilets 5 minutes
Module 1 | Wrap-up 2 minutes

3 readings Total 30 minutes

Syllabus 10 minutes
Updating Your Profile 10 minutes
The Creative Power of Collaboration 10 minutes

2 assignments Total 60 minutes

Module 1 | Knowledge Check 30 minutes
Orientation Quiz 30 minutes

In this module you will explore a comprehensive understanding of team formation, the significance of mutual accountability in teams, and the emotional needs of team members, offering you the knowledge to enhance team effectiveness and productivity.

What's included

5 videos1 reading1 assignment

5 videos Total 24 minutes

Module 2 | Overview 2 minutes
Three Things All Team Members Need 5 minutes
Mutual Accountability: The bedrock principle of effective teams 9 minutes
When you need a team, and when "just a group" is good enough 6 minutes
Module 2 | Wrap-up 2 minutes

1 reading Total 10 minutes

On-the-fly Guide to Building Teams 10 minutes

1 assignment Total 30 minutes

Module 2 | Knowledge Check 30 minutes

In this module you will gain insights into the core behaviors for effective teamwork and recognizing the characteristics of strong teams, with a focus on why these traits become less common as individuals age.

What's included

5 videos1 assignment1 plugin

5 videos Total 21 minutes

Module 3 | Overview 3 minutes
Why Kindergarteners are Better Teammates than Business Professionals 5 minutes
Two Fundamental Team Member Behaviors 5 minutes
Playing "Meeting Chicken" and How to Avoid It 6 minutes
Module 3 | Wrap-up 3 minutes

1 assignment Total 30 minutes

Module 3 | Knowledge Check 30 minutes

1 plugin Total 15 minutes

Video: Task Roles and Maintenance Roles in Groups 15 minutes

In this module you will explore the concepts of "openness" and "supportiveness" in management, the establishment of "psychological safety" within teams, and the identification of six essential behaviors for cultivating a robust team culture.

What's included

5 videos1 reading1 assignment

5 videos Total 26 minutes

Module 4 | Overview 2 minutes
The Basic Six-Item Checklist for Building Strong Team Cultures 9 minutes
Serving as a Knight without Throwing Shade: the basics of psychological safety 5 minutes
What it Means to Be "Open" and "Supportive" as a Team Leader 8 minutes
Module 4 | Wrap-up 2 minutes

1 reading Total 10 minutes

The Culture Code 10 minutes

1 assignment Total 30 minutes

Module 4 | Knowledge Check 30 minutes

In this module you will explore the positive aspects of conflict in group evolution, the five stages of team development, and diverse interpretations of “team development,” equipping you with a holistic understanding of team progression crucial for effective leadership and participation. At the conclusion of this module, you will be ready to complete the final assessment for the course and earn your Coursera certificate!

What's included

6 videos3 readings2 assignments

6 videos Total 29 minutes

Module 5 | Overview 2 minutes
Different Ways to View Team Development 4 minutes
The Five Stages of a Popular Model of Group Development 9 minutes
Can you and should you avoid thunderstorms in groups? 5 minutes
Important concepts NOT discussed in this course--and where to learn more 5 minutes
Module 5 | Wrap-up 3 minutes