Microsoft AI Business Professional

The AI Business Professional Certificate equips learners to build AI-first workflows using Microsoft 365 Copilot across everyday business operations. Designed for professionals in operations, administration, project coordination, and communication-focused roles, it helps learners move beyond basic AI chat to streamline work, improve collaboration, and increase productivity. The program covers generative AI fundamentals, responsible AI, workflow evaluation, and prompt design before progressing to hands-on use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Learners create business content, automate workflows, coordinate meetings, and analyze data using natural-language prompts and specialized Copilot agents. Participants complete four portfolio-ready projects: a workflow assessment, reusable prompt library, AI-powered communication system, and data-driven business analysis. By the end of the program, learners can write effective prompts, orchestrate AI agents, analyze datasets, and apply human-in-the-loop verification to improve accuracy and protect sensitive information. The certificate prepares learners for roles such as business analyst, project lead, operations manager, and business support professional. A Microsoft 365 license with an active Copilot for Microsoft 365 subscription is required for hands-on activities. Some integrations, such as Planner, may require additional organizational licensing.