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  • Dubai College of Tourism

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency

  • Skills you'll gain: Sustainable Business, Hotel Operations, Hospitality, Hospitality Management, Sustainable Development, Sustainable Systems, Hospitality and Food Services, Hotel And Restaurant Management, Business Planning, Corporate Sustainability, Hotels and Accommodations, Sustainability Standards, Waste Minimization, Environmental Social And Corporate Governance (ESG), Environmental Issue, Community Development, Market Opportunities, Environmental Resource Management, Market Analysis, Strategic Decision-Making

  • Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies

  • Skills you'll gain: Email Marketing, Data Cleansing, Performance Analysis, Performance Measurement, Key Performance Indicators (KPIs), Marketing Effectiveness, Data Quality, Data Maintenance, Data Validation, Process Optimization

  • Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Asset Management, Marketing, Hospitality, Revenue Forecasting, Demand Planning, Marketing Channel, Forecasting, Business Valuation, Return On Investment

  • Skills you'll gain: Data Analysis, Statistical Reporting, Data Cleansing, Data Wrangling, Microsoft Excel, Data Analysis Software, Data Manipulation, Data Preprocessing, Data Quality, Excel Formulas

What brings you to Coursera today?

  • Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design

  • Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

  • Skills you'll gain: Revenue Management, Hotels and Accommodations, Hotel Operations, Guest Relations, Hospitality Management, Inventory Control, Inventory Management System, Property Management Systems

  • Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Cost Management, Financial Statements, Hotel And Restaurant Management, Capital Budgeting, Hospitality, Hotel Operations, Financial Analysis, Hotels and Accommodations, Performance Measurement, Financial Management, Hospitality and Food Services, Time Management, Leadership Development, Adaptability, Creative Problem-Solving

  • Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Code Reusability, Maintainability, Application Design, Property Management Systems, Application Development, Program Development, Microsoft Windows, Object Oriented Programming (OOP), Python Programming

  • Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure