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  • Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

  • Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Prometheus (Software), Version Control, Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud

  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

What brings you to Coursera today?

  • Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Cyber Security Policies, Azure Active Directory, Group Policy, Enterprise Application Management, Identity and Access Management, Cloud Deployment, Cloud Applications, Enterprise Security, Mobile Security, Endpoint Detection and Response, System Configuration, Security Management, User Provisioning, Android (Operating System)

  • Skills you'll gain: Red Hat Enterprise Linux, Linux, Private Cloud, Linux Administration, Package and Software Management, Bash (Scripting Language), Command-Line Interface, Operating System Administration, File Systems, Linux Commands, Linux Servers, User Accounts, IBM Cloud, Unix Shell, File Management, OS Process Management, User Provisioning, Cloud Management, Virtualization, Cloud Computing

  • Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Computing Platforms, Network Support, Virtual Local Area Network (VLAN), Hardware Architecture, Data Storage, Computer Systems, Memory Management

  • Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Framework, Cloud Development, Spring Boot, Database Management, Cloud Deployment, Cloud-Native Computing, Databases, Database Development, Database Systems, Software Architecture, Application Frameworks, Application Performance Management, Service Oriented Architecture, Application Deployment, Configuration Management

  • Skills you'll gain: Microservices, Docker (Software), Containerization, API Gateway, Redis, API Design, Microsoft Development Tools, Software Design, ASP.NET, .NET Framework, Software Architecture, Microsoft Visual Studio, Software Design Patterns, Cloud-Native Computing, Restful API, Frontend Integration, Systems Architecture, C# (Programming Language), Event-Driven Programming, Web Development

  • Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Culture Transformation, Continuous Deployment, Continuous Integration, CI/CD, Service Level Agreement, Service Level, System Monitoring, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Performance Metric, Program Implementation, Goal Setting