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  • Johns Hopkins University

    Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Intercultural Competence, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Leadership, Team Collaboration, Team Management

  • Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Independent Thinking, Logical Reasoning, Social Skills, Active Listening, Analytical Skills, Honesty, Cognitive flexibility, Open Mindset, Creative Thinking, Persuasive Communication, Problem Solving, Research, Decision Making, Communication, Interpersonal Communications, Verbal Communication Skills, Self-Awareness

  • Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Sales Presentations, Enterprise Sales, Negotiation, Proposal Writing, Price Negotiation, New Business Development, Consultative Selling, Selling Techniques, Contract Negotiation, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills

  • Skills you'll gain: Meeting Facilitation, Problem Solving, Root Cause Analysis, Critical Thinking, Decision Making, Brainstorming, Strategic Thinking, Team Management, Creative Thinking, Personal Development, Emotional Intelligence, Stress Management, Conflict Management, Leadership, Self-Awareness, Resilience, Productivity, Mindfulness, Active Listening, Communication

  • Skills you'll gain: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication

What brings you to Coursera today?

  • Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy & Emotional Intelligence, Professional Development, Interpersonal Communications, Personal Development, Empathy, Relationship Building, Constructive Feedback, Communication, Non-Verbal Communication, Client Services

  • Status: Hot New Release

    Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Empathy & Emotional Intelligence, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • University of California, Davis

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Culture Transformation, Lifelong Learning, Growth Strategies

  • Skills you'll gain: Public Speaking, Presentations, Driving engagement, Active Listening, Oral Expression, Interpersonal Communications, Concision, Verbal Communication Skills, Communication, Growth Mindedness, Persuasive Communication, Storytelling, Non-Verbal Communication, Business Communication, Emotional Intelligence, Stakeholder Engagement, Leadership, Professional Development, Executive Presence, Target Audience

  • Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning

  • Skills you'll gain: Verbal Communication Skills, Oral Expression, Presentations, Public Speaking, Discussion Facilitation, Active Listening, Lecturing, Non-Verbal Communication, Oral Comprehension, English Language, Peer Review, Communication, Social Skills, Constructive Feedback, Communication Strategies, Concision, Learning Strategies, Tactfulness, Cooperation, Critical Thinking