All Results

  • Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts

  • Skills you'll gain: Journey Mapping, Business Transformation, SAP S/4HANA, Technology Solutions, Technical Documentation, Relationship Building, Software As A Service, Consultative Approaches, Enterprise Architecture, ABAP RESTful Programming Model (RAP), Solution Architecture, Enterprise Resource Planning, System Design and Implementation, Project Implementation, Project Closure, Test Planning, Requirements Analysis, Stakeholder Communications, Project Management, Workforce Development

  • Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Workplace inclusivity, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Skills you'll gain: Trustworthiness, Emotional Intelligence, Professionalism, Client Services, Storytelling, Analytical Skills, Consultative Approaches, Communication, Ethical Standards And Conduct, Relationship Building, Communication Strategies, Verbal Communication Skills, Dealing With Ambiguity, Empathy, Self-Awareness, Growth Strategies

What brings you to Coursera today?

  • University of California, Davis

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Professional Development, Action Oriented, Culture Transformation, Willingness To Learn, Growth Strategies

  • Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support

  • Skills you'll gain: Clinical Leadership, Patient Communication, Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Communication Strategies, Stress Management, Non-Verbal Communication, Leadership and Management, Resilience, Self-Awareness, Professionalism, Leadership, Teamwork, Interpersonal Communications, Personal Attributes, Personal Development, Communication, Empathy

  • Skills you'll gain: Negotiation, Closing (Sales), Communication Strategies, Professionalism, Professional Development, Performance Analysis, Organizational Skills, Persona Development

  • Skills you'll gain: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation

  • Skills you'll gain: Interpersonal Communications, Group Therapy, Non-Verbal Communication, Communication, Social Work, Family Therapy, Community and Social Work, Patient Communication, De-escalation Techniques, Parent Communication, Empathy & Emotional Intelligence, Rapport Building, Family Support, Communication Disorders, Discussion Facilitation, Cultural Responsiveness, Working With Children, Conflict Management, Cultural Diversity, Ethical Standards And Conduct