All Results

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Status: Free Trial

    Skills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Internal Communications, Account Management, Process Management, Project Documentation, Document Management, Business Process, User Accounts, Communication Planning

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Professional Development, Action Oriented, Culture Transformation, Lifelong Learning, Growth Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: New
    Status: Preview

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Status: Preview

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

What brings you to Coursera today?

  • Status: Free Trial

    LearnKartS

    Skills you'll gain: Professionalism, Business Communication, Communication, AI literacy, Communication Strategies, Intercultural Competence, Dealing With Ambiguity, Professional Development, Personal Development, Workforce Development, Community Development

  • Status: Free Trial

    Skills you'll gain: Constructive Feedback, Interpersonal Communications, Social Skills, Active Listening, Trustworthiness, Conflict Management, Assertiveness, Communication, Professionalism, Rapport Building, Professional Development, Communication Strategies, Influencing, Empathy, Emotional Intelligence, Personal Attributes, People Management

  • Status: New
    Status: Preview

    Skills you'll gain: Record Keeping, Business Ethics, Ethical Standards And Conduct, Performance Reporting, Investment Management, Decision Making, Investments, Brokerage, Compliance Management, Portfolio Management, Conflict Management, Regulatory Compliance, Compensation Analysis, Client Services, Asset Management, Risk Mitigation, Finance, Corporate Finance, Accounting, Entrepreneurial Finance

  • Status: New
    Status: Free Trial

    Skills you'll gain: Professionalism, Telephone Skills, Interviewing Skills, Conflict Management, Growth Mindedness, Professional Development, Strong Work Ethic, Business Correspondence, Ethical Standards And Conduct, Trustworthiness, Personal Integrity, Personal Development, Verbal Communication Skills, Communication, Interpersonal Communications, Business Communication, Social Skills, Tactfulness, Composure, Non-Verbal Communication

  • Status: Free Trial

    Skills you'll gain: Professionalism, Courage, Personal Integrity, Culture Transformation, Professional Development, Leadership, Culture

  • Status: Preview

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication