All Results

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Status: Free Trial

    Skills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Internal Communications, Account Management, Process Management, Project Documentation, Document Management, Business Process, User Accounts, Communication Planning

  • Status: Free Trial

    Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Administration, Real Estate Sales, Value Propositions, Office Procedures, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Sales Development, Prospecting and Qualification, Business Administration, Real Estate Transactions, Sales Prospecting, Contract Negotiation, Interpersonal Communications, Goal Setting

  • Status: Free Trial

    Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Video Editing, Customer Retention, Selling Techniques, Customer Relationship Building, Relationship Building, Expectation Management, Relationship Management, Account Management, Video Production, Professional Networking, Workflow Management

  • Status: New
    Status: Preview

    Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

What brings you to Coursera today?

  • Status: New

    Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support

  • Status: New
    Status: Free Trial

    Sage Publications

    Skills you'll gain: Sales Prospecting, Closing (Sales), Sales Presentation, Sales Process, Sales Management, Active Listening, Selling Techniques, Conflict Management, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, General Sales Practices, Persuasive Communication, Customer Relationship Management, Customer Analysis, Sales Development, Ethical Standards And Conduct, Network Administration

  • Status: Free Trial

    Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

  • Status: Free Trial

    Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

  • Status: Preview

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

  • Status: New
    Status: Preview

    Logical Operations

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention