All Results

  • Status: Free Trial

    Skills you'll gain: Negotiation, Prioritization, Conflict Management, Team Collaboration, Teamwork, Workplace inclusivity, De-escalation Techniques, Diversity Training, Communication, Stress Management, Emotional Intelligence, Productivity, Empathy & Emotional Intelligence, Diversity and Inclusion, Team Management, Team Leadership, Professionalism, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention

  • Status: New
    Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Storytelling, Recruitment, Talent Recruitment, Recognizing Others, Professional Networking, Trustworthiness, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Team Building, Team Leadership, Team Motivation, Team Performance Management, Talent Acquisition, Team Management, Employee Coaching, Team Collaboration, Team Oriented, Talent Pipelining, Verbal Communication Skills

  • Status: Preview

    Skills you'll gain: Supervision, Team Performance Management, Emotional Intelligence, Trustworthiness, Employee Coaching, Team Leadership, Professionalism, Personal Development, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Rapport Building, People Development, Leadership Development, Leadership and Management, Teamwork, Communication

  • Status: Free Trial

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health Diseases and Disorders, People Management, Rapport Building, Leadership, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication

  • Status: Preview

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

  • Status: New
    Status: Free Trial

    Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Medical Office Procedures, Time Management, Patient Communication, Patient Flow, Patient Education And Counseling, Record Keeping, Patient Coordination, Health Care Administration, Medical Records, Care Coordination, Scheduling, Emergency Response, Inventory Management, Triage, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Clinical Documentation, Patient Safety, Active Listening

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Interplay Learning

    Skills you'll gain: Punctuality, Occupational Safety and Health Administration (OSHA), HVAC, Systems Of Measurement, Electrical Safety, Personal protective equipment, Customer experience improvement, Engineering, Scientific, and Technical Instruments, Verbal Communication Skills, User Feedback, Customer Service, Safety Standards, Test Equipment, Punch Work, Electrical Equipment, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, Professionalism, On-The-Job Training, Personal Development

  • Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

  • Status: Free Trial

    Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

  • Status: Free Trial

    University of Colorado System

    Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology

  • Status: Free Trial

    Skills you'll gain: People Management, Team Leadership, Team Management, Management Training And Development, Team Performance Management, Team Building, Leadership and Management, Organizational Leadership, Teamwork, People Development, Professional Development, Relationship Management, Culture Transformation, Organizational Effectiveness, Relationship Building, Collaboration, Internal Communications, Communication Strategies, Lifelong Learning, AI Enablement

  • Status: Free Trial

    Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care