All Results

  • Status: New
    Status: Preview

    Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Team Performance Management, Team Collaboration, Conflict Management, Team Motivation, Collaboration, Rapport Building, Relationship Building, Drive Engagement, Performance Management, Performance Analysis, Organizational Structure, Knowledge Transfer, Leadership, Innovation, People Development, Industrial and Organizational Psychology

  • Status: New

    Harvard Business School Online

    Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement

  • Status: New

    Harvard Business School Online

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Team Management, Safety Culture, Team Building, Diversity Awareness, Teamwork, Team Performance Management, Organizational Leadership, Cross-Functional Team Leadership, Organizational Development, Team Oriented, Cross-Functional Collaboration, Team Leadership, Leadership, Business Leadership, Leadership and Management, Decision Making, Strategic Decision-Making

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Service Management, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Operational Excellence, Drive Engagement, Data Analysis, Business Communication

What brings you to Coursera today?

  • Status: Free Trial

    University of Colorado System

    Skills you'll gain: Conflict Management, Workplace inclusivity, Recognizing Others, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Drive Engagement, Team Oriented, Organizational Leadership, Self-Awareness, Adaptability, People Management, Diversity Training, Culture, Relationship Management, Influencing, Relationship Building, Curiosity

  • Status: New

    Skills you'll gain: Teamwork, Team Management, Team Building, Team Collaboration, Team Leadership, Team Performance Management, Team Motivation, Collaboration, Cross-Functional Collaboration, Virtual Teams, Organizational Effectiveness, Accountability Frameworks, Diversity and Inclusion, Accountability, Intercultural Competence, Diversity Awareness, Cultural Diversity, Trustworthiness, Drive Engagement, Leadership

  • Status: Free Trial

    Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development

  • Status: Preview

    Università Bocconi

    Skills you'll gain: Food and Beverage, Food Services, Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing

  • Status: Free Trial

    Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis