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  • Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

  • Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

  • Skills you'll gain: A/B Testing, Email Marketing, Test Planning, Strategic Planning, Data-Driven Marketing, Campaign Management, Content Optimization, Performance Analysis, Program Development, Performance Improvement, Data-Driven Decision-Making, Data Analysis

  • Skills you'll gain: Email Marketing, Content Performance Analysis, A/B Testing, Personalized Campaigns, Performance Analysis, Email Automation, Marketing Analytics, Data-Driven Marketing, Campaign Management, Content Optimization, Driving engagement, Campaign Planning, Content Creation

What brings you to Coursera today?

  • Multiple educators

    Skills you'll gain: Unsupervised Learning, Supervised Learning, Machine Learning Methods, Model Training, Applied Machine Learning, Machine Learning Algorithms, Transfer Learning, Machine Learning, Jupyter, Data Ethics, Decision Tree Learning, Model Evaluation, Responsible AI, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Artificial Intelligence, Classification Algorithms

  • Skills you'll gain: Grant Applications, Grant Writing, Business Planning, Financial Planning, Entrepreneurial Finance, Growth Strategies, Financial Management, Business Strategy, Proposal Development, Financial Analysis, Mergers & Acquisitions, Financial Acumen, Loans, Fundraising, Stakeholder Communications

  • Skills you'll gain: Social Impact, Design Thinking, Performance Measurement, Innovation, Entrepreneurship, Business Modeling, Strategic Thinking, Ideation, Program Evaluation, Organizational Structure, Needs Assessment, Growth Strategies, Competitive Analysis, Market Analysis, Product Testing

  • Skills you'll gain: FinTech, Entrepreneurial Finance, Fundraising and Crowdsourcing, Equities, Financial Modeling, Finance, Private Equity, Loans, Consumer Lending, Credit Risk, Microsoft Excel, Digital Analysis, Liquidation, Fundraising, Lending and Underwriting

  • Skills you'll gain: Growth Mindedness, Empowerment, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Accountability, Personal Integrity, Lifelong Learning, Willingness To Learn, Assertiveness

  • Skills you'll gain: Generative AI, AI Product Strategy, Customer experience strategy (CX), Communication Planning, Innovation, Performance Analysis, Performance Measurement, Verbal Strategic Communication, Project Risk Management, Project Performance, Solution Design, Risk Management, Experience Design, Risk Management Framework, Communication Strategies, Business Metrics, Stakeholder Communications, Process Design, Internal Communications, Business Strategy