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  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Status: Preview

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • Status: Preview

    Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

  • Status: Preview

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

  • Status: Free Trial

    Skills you'll gain: Splunk, Dashboard Creation, Data Modeling, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Data Management, Data Literacy, Data Mapping, Performance Tuning, Incident Management, Query Languages, Information Management, Event Monitoring, Data Processing, Data Science, Big Data, Business Intelligence, Data Analysis, Business Analytics

  • Status: Free Trial

    Skills you'll gain: Operational Databases, Database Administration, Database Management, Relational Databases, Query Languages, Data Access, Database Design, Google Cloud Platform, Data Import/Export, Data Management

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

  • Status: Free Trial

    Skills you'll gain: Splunk, Dashboard Creation, Dashboard, Data Literacy, Incident Management, Information Management, Event Monitoring, Data Processing, Query Languages, Business Intelligence, Data Management, Data Analysis, Big Data, Business Analytics

  • Status: New
    Status: Free Trial
  • Skills you'll gain: Data Migration, Database Management, Relational Databases, Google Cloud Platform, Database Development, Database Architecture and Administration, Databases, SQL, Database Management Systems, Cloud Management, Database Theory, Dataflow, Query Languages, Database Design, Cloud Applications, Cloud Development, Data Pipelines, Scalability, Application Deployment, Transaction Processing

  • Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization