All Results

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Version Control, Web Content, Cross-Functional Collaboration, Asset Management, Digital Assets, Cloud-Native Computing, Content Management, Digital Publishing, Workflow Management, Digital Transformation, Cloud Platforms, Document Management, Workforce Development, Project Management, Project Implementation, Business Analysis

Skills you'll gain: Adobe Premiere, Video Editing, Cinematography, Storytelling, Post-Production, Video Production, Videography, Visual Storytelling, File Management, Editing, Writing and Editing, Writing, Creativity, Color Theory

University of Michigan
Skills you'll gain: Program Evaluation, Course Development, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Education Software and Technology, Brainstorming, Human Centered Design, Professional Development, Needs Assessment, Diversity Awareness, Digital pedagogy, Content Creation, Motivational Skills, Diversity Equity and Inclusion Initiatives

Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Recruitment, Professional Networking, Diversity Equity and Inclusion Initiatives, Diversity Training, Applicant Tracking Systems, Workplace inclusivity, Diversity and Inclusion, Recruitment Strategies, Relationship Building, Talent Acquisition, Diversity Awareness, Diversity Programs, Cultural Diversity, Talent Pipelining, Full Cycle Recruitment, Drive Engagement, Talent Sourcing, Branding, Communication

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Risk Management, Risk Analysis, Risk Management Framework, Business Risk Management, Project Risk Management, Sustainable Architecture, Building Information Modeling, Internet Of Things, Data Infrastructure, Infrastructure Architecture, Facility Management, Sustainable Design, Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Business Strategy, Business, Technology Strategies, Behavioral Management
What brings you to Coursera today?

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design

STARWEAVER
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization