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Status: Free TrialArizona State University
Skills you'll gain: Empathy, Compassion, Empathy & Emotional Intelligence, Emotional Intelligence, Self-Awareness, Recognizing Others, Personal Development, Active Listening, Leadership, Mindfulness, Meditation & Breathwork
Status: NewStatus: Free TrialSkills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Status: NewStatus: Free TrialSkills you'll gain: Resilience, Emotional Intelligence, Empathy & Emotional Intelligence, Stress Management, Overcoming Obstacles, Empowerment, Courage, Empathy, Growth Mindedness, Persistence, Personal Development, Self-Awareness, Compassion, Cognitive flexibility, Personal Integrity, Decision Making, Optimism, Interpersonal Communications, Meditation & Breathwork, Mindfulness
Status: NewStatus: Free TrialSkills you'll gain: Active Listening, Non-Verbal Communication, Empathy, Compassion, Empathy & Emotional Intelligence, Emotional Intelligence, Selling Techniques, General Sales Practices, Rapport Building, Interpersonal Communications, Communication Strategies, Consumer Behaviour, Decision Making
Status: PreviewUniversity of California, Santa Cruz
Skills you'll gain: Responsible AI, Data Ethics, AI literacy, Artificial Intelligence, Artificial Neural Networks, Ethical Standards And Conduct, Machine Learning Methods, Network Model, Deep Learning, Machine Learning, Generative Model Architectures, Empathy & Emotional Intelligence, Law, Regulation, and Compliance, Policy Development
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Social Skills, Empathy, Leadership Development, Personal Development, Relationship Management, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Recognizing Others, Team Management, Communication
Status: PreviewYale University
Skills you'll gain: Psychology, Anthropology, Ethical Standards And Conduct, Cultural Diversity, Social Sciences, Sociology, Empathy & Emotional Intelligence, Political Sciences, Diversity Awareness, Child Development
Status: Free TrialArizona State University
Skills you'll gain: Empathy, Tenacity, Positivity, Growth Mindedness, Optimism, Stress Management, Smart Goals, Resilience, Compassion, Empathy & Emotional Intelligence, Goal Setting, Overcoming Obstacles, Emotional Intelligence, Empowerment, Time Management, Persistence, Adaptability, Self-Awareness, Recognizing Others, Personal Development
Status: PreviewUniversity of Michigan
Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership
Status: PreviewUniversity of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology
Status: NewStatus: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Internal Auditing, Enterprise Risk Management (ERM), Data Visualization, Risk Analysis, Tableau Software, Interactive Data Visualization, Auditors Report, Internal Communications, Persuasive Communication, Data-Driven Decision-Making, Continuous Improvement Process, Data Presentation, Data Analysis, Data Literacy, Cybersecurity, Empathy & Emotional Intelligence, Influencing, Stakeholder Management, Stakeholder Analysis, Diversity Equity and Inclusion Initiatives