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  • Arizona State University

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

  • Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability

  • Logical Operations

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Interpersonal Communications, Communication Strategies, Collaboration, Composure, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Program Implementation, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

  • Skills you'll gain: Conflict Management, Change Management, Organizational Change, Team Leadership, Leadership and Management, Emotional Intelligence, Stress Management, Empathy & Emotional Intelligence, Resilience, Leadership, Leadership Development, Dealing With Ambiguity, Team Management, Decision Making, Team Collaboration, Collaboration, Team Building, Trustworthiness, Empathy, Human Resources

  • Skills you'll gain: Conflict Management, De-escalation Techniques, Interpersonal Communications, Empathy, Composure, Professionalism, Emotional Intelligence, Communication Strategies, Communication, Verbal Communication Skills

  • Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning

What brings you to Coursera today?

  • Skills you'll gain: Leadership and Management, Intercultural Competence, Emotional Intelligence, Communication Strategies, Business Leadership, Empathy & Emotional Intelligence, Strategic Leadership, Leadership Development, Conflict Management, Organizational Leadership, Leadership, Management Training And Development, Cultural Diversity, Diversity Awareness, Cultural Responsiveness, Teamwork, Team Leadership, Cultural Sensitivity, Initiative and Leadership, Communication

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication

  • University of Colorado Boulder

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking

  • Skills you'll gain: Discussion Facilitation, Conflict Management, Mediation, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Automation

  • Arizona State University

    Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Empathy & Emotional Intelligence, Communication Strategies, Interrigatories, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Overcoming Objections, Behavior Management, Proposal Development, Empathy, Communication, Follow Through, Strategic Planning, Interpersonal Communications

  • Arizona State University

    Skills you'll gain: Meeting Facilitation, Decision Making, Conflict Management, Empathy, Team Collaboration, De-escalation Techniques, Emotional Intelligence, Active Listening, Constructive Feedback, Empathy & Emotional Intelligence, Teamwork, Team Building, Compassion, Strategic Decision-Making, Business Ethics, Growth Mindedness, Team Management, Accountability Frameworks, Discussion Facilitation, Communication