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  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Relationship Building, Relationship Management, Psychology, Rapport Building, Social Sciences, Interpersonal Communications, Decision Intelligence, Research

  • Status: Free Trial

    Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Team Collaboration, Communication Strategies, Self-Awareness

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • Status: Free Trial

    Skills you'll gain: Oral Expression, Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Communication Strategies, Interpersonal Communications, Personal Development, Executive Presence, Adaptability

  • Status: Free Trial

    Skills you'll gain: Constructive Feedback, Interpersonal Communications, Social Skills, Active Listening, Trustworthiness, Conflict Management, Assertiveness, Communication, Professionalism, Rapport Building, Professional Development, Communication Strategies, Influencing, Empathy, Emotional Intelligence, Personal Attributes, People Management

  • Status: Preview

    Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening

  • Status: Preview

    Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership

  • Status: New
    Status: Free Trial

    Skills you'll gain: Professional Networking, Active Listening, Persuasive Communication, Influencing, Relationship Building, Leadership, Executive Presence, Stakeholder Communications, Professionalism, Strategic Leadership, Relationship Management, Trustworthiness, Stakeholder Management, Stakeholder Engagement, Professional Development, Rapport Building, Communication, Stakeholder Analysis, Emotional Intelligence, Empathy

  • Status: New
    Status: Preview

    Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment

  • Status: New

    Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations

  • Status: New
    Status: Free Trial

    Skills you'll gain: Closing (Sales), Sales Presentation, Active Listening, Selling Techniques, Conflict Management, General Sales Practices, Persuasive Communication, Sales, Sales Strategy, Verbal Communication Skills, Storytelling, Sales Management, Negotiation, Emotional Intelligence, Drive Engagement, Relationship Management, Overcoming Objections, Empathy & Emotional Intelligence, Customer Relationship Building, Strategic Marketing