Sales expert learning journey with Coursera
Completed by Abri Mulyadi on October 9, 2025
Verified learner ·
Badge ID: VraDoPQmQ2e2g6D0JqNnIQ
About this Badge
Start your learning journey and develop your Customer relationship management, Negotiation and Storytelling capabilities. These courses have been selected by Metso leaders as mandatory part of the learning journey.
Learning objectives
- Apply CRM principles to enhance customer relationships, drive business growth, and solve real-world CRM challenges.
- Develop principled negotiation strategies to analyze, shape, and resolve conflicts in various scenarios.
- Create and deliver captivating and impactful presentations using effective storytelling techniques.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.