IT Support Specialist completion badge issued by COURSERA

IT Support Specialist

Completed by Onke Mdyongolo on July 18, 2025

Verified learner ·

Badge ID: dQh14n5YR76IdeJ-WPe--Q

About this Badge

The IT Support Specialist Learning Path is designed to equip individuals with the skills and knowledge required to excel in technical support roles.

Learning objectives

  • Develop a strong understanding of computer hardware and software components, enabling effective troubleshooting and support.
  • Gain expertise in various operating systems, including Windows, macOS, and Linux, to assist users with system-related issues.
  • Understand basic networking concepts, including IP addressing, subnetting, and network protocols, to support network-related queries and configurations.

Some of the content and skills presented have been contributed by the content provider.