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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Implementación del Marketing Mix

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Product Lifecycle Management, Customer experience strategy (CX), Peer Review, Advertising, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing, Brand Awareness, Product Management, Public Relations, Product Strategy, Revenue Management, Retail Management, Marketing Channel, Strategic Marketing, Merchandising

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
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    S

    Starweaver

    Personal Productivity, Time Management and Prioritization

    Skills you'll gain: Prioritization, Productivity, Strategic Prioritization, Productivity Software, Ability To Meet Deadlines, Personal Development, Workflow Management, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    383 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    T

    Tableau Learning Partner

    Introduction to Business Analytics

    Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Business Process, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Data Presentation, Descriptive Analytics, Predictive Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    489 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    C

    California Institute of the Arts

    The Language of Design: Form and Meaning

    Skills you'll gain: Design Reviews, Design, Graphic Design, Design Elements And Principles, Visual Design, Peer Review, Typography, Design Thinking

    4.6
    Rating, 4.6 out of 5 stars
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    903 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Executives and Business Leaders

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, IBM Cloud, Cloud Computing Architecture, Data Management, Data Strategy, Brainstorming, Return On Investment, Model Deployment, Governance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    664 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    State Estimation and Localization for Self-Driving Cars

    Skills you'll gain: Global Positioning Systems, Estimation, Robotics, Deep Learning, Machine Learning Methods, Computer Vision, Control Systems, Mathematical Modeling, Applied Mathematics, Linear Algebra

    4.7
    Rating, 4.7 out of 5 stars
    ·
    839 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
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    N

    National Taiwan University

    行銷典範轉移: 變動中的消費世界 (Marketing in a changing world)

    Skills you'll gain: Brand Management, Branding, Marketing, Customer Relationship Management, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Customer Data Management, Market Dynamics, Target Market, Market Analysis, Digital Media Strategy

    4.8
    Rating, 4.8 out of 5 stars
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    127 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    ETL and Data Pipelines with Shell, Airflow and Kafka

    Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Data Mart, Unix Shell, Big Data, Performance Tuning, Scalability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    446 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    C

    Copenhagen Business School

    Sustainable Fashion

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Regulations, Sustainable Systems, Sustainability Standards, Business Transformation, Innovation, Regulatory Requirements, Consumer Behaviour, Business Modeling, Environmental Issue, Strategic Partnership, Product Lifecycle Management, Materials Management, Cross-Functional Collaboration, Production Process, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
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    788 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Front-End Apps with React

    Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Front-End Web Development, Full-Stack Web Development, Web Design and Development, UI Components, Web Applications, Web Development, Javascript, JSON, Event-Driven Programming, Data Access, Application Programming Interface (API), Dataflow

    4.4
    Rating, 4.4 out of 5 stars
    ·
    760 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Retail Marketing Strategy

    Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Retail Store Operations, Marketing Strategies, Customer Insights, Brand Loyalty, Merchandise Displays, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce

    4.8
    Rating, 4.8 out of 5 stars
    ·
    292 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Introduction to Virtual Reality

    Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Virtual Environment, Video Game Development, Application Design, Display Devices, Technical Design, Human Computer Interaction, Computer Graphics, Human Factors

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.8K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Implementación del Marketing Mix: IE Business School
  • Personal Productivity, Time Management and Prioritization: Starweaver
  • Introduction to Business Analytics: Tableau Learning Partner
  • The Language of Design: Form and Meaning: California Institute of the Arts
  • Generative AI for Executives and Business Leaders: IBM
  • State Estimation and Localization for Self-Driving Cars: University of Toronto
  • 行銷典範轉移: 變動中的消費世界 (Marketing in a changing world): National Taiwan University
  • ETL and Data Pipelines with Shell, Airflow and Kafka: IBM
  • Sustainable Fashion: Copenhagen Business School
  • Developing Front-End Apps with React: IBM

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