• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Stakeholder Management, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    318 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Comparing Genes, Proteins, and Genomes (Bioinformatics III)

    Skills you'll gain: Bioinformatics, Molecular Biology, Computational Thinking, Computer Programming Tools, Graph Theory, Python Programming, Biology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    138 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI: Boost Your Cybersecurity Career

    Skills you'll gain: Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Modeling, Generative AI, Threat Detection, Cybersecurity, Incident Response, Intrusion Detection and Prevention, Malware Protection, Prompt Engineering, Anomaly Detection, Vulnerability Management, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    132 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    EDHEC Business School

    Global Financing Solutions (by EDHEC and Société Générale)

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Mergers & Acquisitions, Capital Markets, Project Finance, Financial Market, Investment Banking, Corporate Finance, Loans, Asset Management, Sustainable Development, Derivatives

    4.7
    Rating, 4.7 out of 5 stars
    ·
    200 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Developing and Delivering a New Product

    Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Project Management Life Cycle, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, User Acceptance Testing (UAT), Stakeholder Analysis, Market Analysis, Team Building, Market Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Technical Communication

    Skills you'll gain: Interpersonal Communications, Proposal Writing, Verbal Communication Skills, Presentations, Active Listening, Constructive Feedback, Technical Communication, Business Writing, Writing and Editing, Technical Writing, Writing, Business Communication, Editing, Communication, Public Speaking, Grammar, Trustworthiness, Engineering Management, Team Management, Storytelling

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Renewable Energy Futures

    Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    Migrating to the AWS Cloud

    Skills you'll gain: Amazon Web Services, Data Migration, Cloud Management, Cloud Infrastructure, Cloud Security, Data Import/Export, Cloud Computing, Cloud Applications, Infrastructure Architecture

    4.5
    Rating, 4.5 out of 5 stars
    ·
    252 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Get started with Asana

    Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts

    4.6
    Rating, 4.6 out of 5 stars
    ·
    146 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    AI for Mechanical Engineers

    Skills you'll gain: Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Precision Medicine, Machine Learning Software, Generative AI, Machine Learning, Artificial Intelligence, Machine Learning Algorithms, AI Product Strategy, Energy and Utilities, Image Analysis, Technical Design, Deep Learning, Computer Vision, Medical Imaging, Statistical Machine Learning, Reinforcement Learning, Electric Power Systems, Bioinformatics, Data-Driven Decision-Making

    4.3
    Rating, 4.3 out of 5 stars
    ·
    121 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    AWS Cloud Practitioner Certification

    Skills you'll gain: Billing, Billing Systems, Cloud Computing, Cost Management, Identity and Access Management, Cost Control, General Networking, Cost Estimation, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Storage, Scalability, Amazon CloudWatch, Software As A Service, Databases, Platform As A Service (PaaS), Database Management, Continuous Monitoring, Private Cloud, Network Administration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    123 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Generative AI Agents, Prompt Patterns, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

1…123124125…431

In summary, here are 10 of our most popular help desk support courses

  • Certified Business Analysis Professional™ (CBAP®): Starweaver
  • Comparing Genes, Proteins, and Genomes (Bioinformatics III): University of California San Diego
  • Generative AI: Boost Your Cybersecurity Career : IBM
  • Global Financing Solutions (by EDHEC and Société Générale): EDHEC Business School
  • Product Management: Developing and Delivering a New Product: SkillUp
  • Technical Communication: University of Colorado Boulder
  • Renewable Energy Futures: University of Colorado Boulder
  • Migrating to the AWS Cloud: Amazon Web Services
  • Get started with Asana: Coursera
  • AI for Mechanical Engineers: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok