
Yale University
Skills you'll gain: Digital Media Strategy, Media and Communications, Health Promotion, Digital Advertising, Driving engagement, Applied Behavior Analysis, Digital Communications, Public Health, Instagram, Facebook, Surveys, Data Collection
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Technical Communication, Technical Product Management, Program Evaluation, Performance Metric, Data Analysis, Agile Methodology, Project Management, Analytics, Stakeholder Communications, Communication, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Dynamics, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Stakeholder Management, Value Propositions, Customer Relationship Building, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Collaborative Software, Content Creation, Digital Communications, Information Management, Content Management, Web Content, Management Information Systems, Web Applications, Personally Identifiable Information, Databases, Computer Literacy, Database Systems, Digital Transformation, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Product Lifecycle Management, Product Management, Business Strategy, Data Visualization Software, Business Analysis, Strategic Communication, Competitive Analysis, Organizational Strategy, Analytics, Accounting, Business Metrics, Corporate Strategy, Marketing, Innovation, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Compliance Training, Governance, Accountability, Risk Analysis, Stakeholder Analysis
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Organizational Strategy, Change Management, Strategic Leadership, Performance Measurement, Organizational Change, Business Strategy, Competitive Analysis, Key Performance Indicators (KPIs), Stakeholder Management, Leadership
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Customer Communications Management, Customer experience improvement, Regulatory Requirements, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Concision, Business Correspondence, Communication, Business Writing, Public Speaking, Verbal Communication Skills, Writing
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Methodology, Agile Project Management, Prioritization, Project Implementation, Project Management Life Cycle, Project Planning, Project Management, Kanban Principles, Stakeholder Engagement
Beginner · Course · 1 - 3 Months