
Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Graphical Tools, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Editing, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, Social Studies, World History, Liberal Arts, Ethical Standards And Conduct, Public History, Philanthropy, Social Justice, Policy Analysis, International Relations, Political Sciences, Diplomacy, Cultural Diversity, Diversity Awareness, Advocacy, Intellectual Property, Experimentation, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks
Erasmus University Rotterdam
Skills you'll gain: Data Sharing, Educational Materials, Open Source Technology, General Science and Research, Science and Research, Research, Research Design, Research Methodologies, Peer Review, Data Access, Community Outreach, Ethical Standards And Conduct, Data Store, Interoperability, Metadata Management, Intellectual Property
Mixed · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Version Control, GitLab, Continuous Integration, Software Versioning, CI/CD, Git (Version Control System), Collaborative Software, Javascript
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, Software Installation, OS Process Management, Devops Tools, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Automation, Infrastructure as Code (IaC), YAML, Scripting, Linux, Linux Servers, System Configuration
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: SQL, Star Schema, Data Modeling, Data Quality, Data Pipelines, Database Design, Data Mart, Data Validation, Analytics, Extract, Transform, Load, Data Analysis, Data Warehousing, Data Transformation, Data Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Data Integration, R (Software), R Programming, Exploratory Data Analysis, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Operating System Administration, Bash (Scripting Language), Software Installation, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, Open Source Technology, File Management, Package and Software Management, Scripting
Beginner · Course · 1 - 3 Months