Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms, Deep Learning, Simulations, Feature Engineering, Markov Model, Supervised Learning, Algorithms, Artificial Neural Networks, Performance Testing, Linear Algebra, Performance Tuning, Pseudocode, Probability Distribution
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Keras (Neural Network Library), Image Analysis, Deep Learning, Artificial Neural Networks, Tensorflow, Data Processing, Computer Vision, Data Transformation, Financial Forecasting, Applied Machine Learning, Feature Engineering, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Time Series Analysis and Forecasting, Exploratory Data Analysis, Python Programming, Customer Analysis, Predictive Modeling, Google Cloud Platform, Development Environment
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Customer experience strategy (CX), Financial Management, Business Marketing, Financial Analysis, Innovation, Finance, Recruitment, Persona (User Experience)
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Storytelling, Data Presentation, Data Governance, Predictive Modeling, Data Storage Technologies, Predictive Analytics, Exploratory Data Analysis, Analytics, Business Analytics, Data Storage, Big Data, Risk Analysis, Databases, Business Intelligence, Data Visualization, Data Visualization Software, Data Analysis, Decision Making, Data Cleansing, SQL
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Tensorflow, PyTorch (Machine Learning Library), Natural Language Processing, Internet Of Things, Telecommunications, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Responsible AI, Emerging Technologies, Wireless Networks, Generative AI, Network Performance Management, Digital Communications, Generative AI Agents, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Release Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Load Balancing, Infrastructure as Code (IaC), Cloud Computing, Managed Services, Solution Architecture, IT Automation, Virtual Machines, Network Infrastructure, Virtual Private Networks (VPN), Scalability
Intermediate · Course · 1 - 3 Months

New York University
Skills you'll gain: Security Engineering, Threat Modeling, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Threat Detection, Information Systems Security, Network Security, Computer Security, Exploitation techniques, Encryption
Beginner · Course · 1 - 4 Weeks