
Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Data Ethics, Debugging, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Statistical Analysis, Data Cleansing, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Analysis, Organizational Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Conversion Funnel Analysis, Dashboard Creation, Dashboard, Data-Driven Marketing, Marketing Effectiveness, Google Analytics, Pivot Tables And Charts, Spreadsheet Software, Web Analytics, Performance Analysis, Trend Analysis, Interactive Data Visualization, Marketing Planning, Business Marketing, Analysis, Analytical Skills, Data Modeling, Data Science, Data Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Resourcefulness, Personal Development, Goal Setting, Decision Making, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Data Import/Export, NumPy, Data Wrangling, Data Manipulation, Data Preprocessing, Pandas (Python Package), Data Pipelines, Data Transformation, Data Processing, Data Access, Data Structures, Numerical Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Integrations, Amazon Web Services, Code Review, AI Workflows, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Automation, Debugging
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Front-End Web Development, HTML and CSS, Web Design and Development, Hypertext Markup Language (HTML)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Online Advertising, Social Media Management, Social Media Marketing, Social Media, Campaign Management
Beginner · Guided Project · Less Than 2 Hours