IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, User Requirements Documents, Business Process, Business Process Modeling, Data Visualization, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Digital pedagogy, Learning Management Systems, digital literacy, Collaborative Software, Quality Assurance
Intermediate · Course · 1 - 4 Weeks
McMaster University
Skills you'll gain: Financial Policy, Finance, Credit Risk, General Finance, Corporate Finance, Financial Statements, Financial Analysis, Behavioral Economics, Economics, Case Studies
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Responsible AI, LLM Application, Model Evaluation, Scripting, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Intellectual Property, Healthcare Ethics, Clinical Research Ethics, Criminal Investigation and Forensics, Informed Consent, Medical Privacy, Legal Risk, Law, Regulation, and Compliance, Information Privacy, Legal Research, Legal Proceedings, Regulation and Legal Compliance, Life Sciences, Personal Injury Law, Case Law, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Case Studies
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Environmental Engineering and Restoration, Sustainable Business, Sustainable Development, Natural Resource Management, Business Modeling, Corporate Sustainability, Environmental Science, Case Studies, Complex Problem Solving, Cost Benefit Analysis, Stakeholder Engagement, Strategic Partnership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: digital literacy, Systems Development, Data Security, System Design and Implementation, Data Ethics, Cybersecurity, Safety and Security, Information Technology, Information Privacy, Computer Literacy, Software Development Tools, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Fundação Lemann
Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, End User Training and Support, Data Analysis Software, User Accounts, Innovation
Mixed · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months