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  • Service Improvement

Results for "service improvement"


  • C

    Coursera

    Advanced UX Strategies for Product Managers

    Skills you'll gain: UI/UX Strategy, User Experience, User Flows, User Experience Design, Data Storytelling, Journey Mapping, Persona (User Experience), Experience Design, Usability, Design Strategies, User Centered Design, Usability Testing, UI/UX Research, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), Storytelling, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Understanding Google Cloud Operations and Security בעברית

    Skills you'll gain: Cloud Management, Cloud Security, Google Cloud Platform, Cost Management, Cloud Computing, System Monitoring, Cloud Platforms, Information Technology Operations, Identity and Access Management, Cloud Services, Site Reliability Engineering, Data Access, DevOps, Data Security, Financial Controls, Cybersecurity

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Account Executives

    Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Market Opportunities, Workflow Management, Innovation, Business Ethics, Customer Communications Management, AI Integrations, Customer Relationship Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect Contact Lens Fundamentals

    Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, System Implementation

    Mixed · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Getting Started with AWS Fargate

    Skills you'll gain: Application Deployment, Cloud Deployment, Amazon Web Services, Serverless Computing, Cloud-Native Computing, Cloud Applications

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Penetration Testing and Vulnerability Scanning

    Skills you'll gain: Penetration Testing, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Cyber Security Assessment, Open Web Application Security Project (OWASP), Security Testing, Exploitation techniques, Application Security, Patch Management, Cyber Threat Intelligence, Cyber Engineering, Cyber Governance, Risk Management Framework, Linux Administration, Dashboard Creation, Ethical Standards And Conduct, Linux, Linux Commands, Linux Servers

    Beginner · Course · 1 - 4 Weeks

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Agile Process, Project, and Program Controls

    Skills you'll gain: Emotional Intelligence, Agile Project Management, Conflict Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Management Institute (PMI) Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, Team Performance Management, Decision Making, Continuous Improvement Process, User Feedback

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Seamless Salesforce Integration

    Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Application Programming Interface (API), Software Design Patterns, Software Design, Enterprise Architecture, Restful API, Complex Problem Solving, Business Solutions

    Beginner · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies IT Sales Representative

    Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

    Beginner · Professional Certificate · 3 - 6 Months

  • B

    Board Infinity

    Advanced Usability and Accessibility Practices

    Skills you'll gain: Usability Testing, Usability, Surveys, Software Testing, Survey Creation, User Research, Test Planning, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines

    Advanced · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Big Data Analytics

    Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, Apache Hive, NoSQL, Database Systems, Data Mining, Cloud Applications, Cloud Solutions, Real Time Data, Cloud Computing, Data Processing, Query Languages, Distributed Computing, Applied Machine Learning, Scripting Languages, Data Manipulation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

1…260261262…380

In summary, here are 10 of our most popular service improvement courses

  • Advanced UX Strategies for Product Managers: Coursera
  • Understanding Google Cloud Operations and Security בעברית: Google Cloud
  • GenAI for Account Executives: Coursera
  • Amazon Connect Contact Lens Fundamentals: Amazon Web Services
  • Getting Started with AWS Fargate: Amazon Web Services
  • Penetration Testing and Vulnerability Scanning: Edureka
  • AI agents and creator tools for customer care professionals: AI Business School
  • Agile Process, Project, and Program Controls: University of Maryland, College Park
  • Seamless Salesforce Integration: Coursera
  • Dell Technologies IT Sales Representative: Dell

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