• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Recommender Systems Complete Course Beginner to Advanced

    Skills you'll gain: Recurrent Neural Networks (RNNs), Tensorflow, Natural Language Processing, Deep Learning, Autoencoders, Time Series Analysis and Forecasting, Artificial Neural Networks, Machine Learning, Embeddings, Data Preprocessing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Attention Mechanism - 繁體中文

    Skills you'll gain: Machine Learning Methods, Artificial Neural Networks, Deep Learning, Natural Language Processing, Applied Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Boost Emotional Awareness

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, B2B Sales, Self-Awareness, Sales Training, Personal Development, Professionalism, Relationship Management, Negotiation, Recognizing Others, Non-Verbal Communication, Adaptability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Mendix Advanced Workflows and Integrations

    Skills you'll gain: Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Business Logic, Software Technical Review, Application Programming Interface (API), System Monitoring, Application Performance Management, Security Architecture Review, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Maintainability, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Simplilearn

    Mailchimp Basics Training for Beginners

    Skills you'll gain: Data-Driven Marketing, Email Marketing, Email Automation, Marketing Analytics, Campaign Management, Marketing Automation, Target Audience, Marketing Strategies, Performance Analysis, Digital Marketing Tools, Web Presence, Customer Engagement, Cross-Channel Marketing, Account Management, Dashboard, Customer Data Management, Configuration Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Mastering Salesforce Experience Cloud

    Skills you'll gain: Salesforce, Salesforce Development, Experience Design, Marketing Automation, User Experience, Digital Media Strategy, Web Components, Data Mapping, Security Controls, Driving engagement, Personalized Campaigns, Content Management, UI Components, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Integrated Marketing Communications, Cloud Services, Business Strategy

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Dashboard Customization with Jenkins: Track Health Metrics

    Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Dashboard Creation, Devops Tools, User Accounts, Configuration Management, Identity and Access Management, Application Programming Interface (API), Authorization (Computing)

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    Universidades Anáhuac

    Deep Learning: Del Concepto a la Práctica

    Skills you'll gain: Artificial Neural Networks, Keras (Neural Network Library), Deep Learning, Applied Machine Learning, Tensorflow, Convolutional Neural Networks, Recurrent Neural Networks (RNNs), Image Analysis, Model Training, Model Deployment, Computer Vision

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    معرفة اهتمامات الجمهور عبر رؤى الجمهور على فيسبوك

    Skills you'll gain: Meta Ads Manager, Facebook, Driving engagement, Social Media Analytics, Social Media, Social Media Marketing, Target Audience, Instagram, Customer Insights, Advertising Campaigns, Advertising, Digital Advertising, Web Analytics, Social Work

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Defining Project Scope and Managing Resources in Projects

    Skills you'll gain: Project Scoping, Scope Management, Resource Planning, Project Management Life Cycle, Resource Allocation, Budget Management, Stakeholder Management, Budgeting, Stakeholder Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Clinic Systems: Navigate & Connect Modules

    Skills you'll gain: Clinic Management Systems, Practice Management Software, Health Informatics, End User Training and Support, Health Technology, Health Care Administration, Health Administration, Clinical Data Management, Data Integration, Technical Support and Services, Systems Integration, Data Access, Dataflow

    Beginner · Course · 1 - 4 Weeks

1…295296297…357

In summary, here are 10 of our most popular customer success courses

  • Recommender Systems Complete Course Beginner to Advanced: Packt
  • Attention Mechanism - 繁體中文: Google Cloud
  • Boost Emotional Awareness: Coursera
  • Mendix Advanced Workflows and Integrations: Coursera
  • Mailchimp Basics Training for Beginners: Simplilearn
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • Mastering Salesforce Experience Cloud: Packt
  • Dashboard Customization with Jenkins: Track Health Metrics: Coursera
  • Deep Learning: Del Concepto a la Práctica: Universidades Anáhuac
  • معرفة اهتمامات الجمهور عبر رؤى الجمهور على فيسبوك: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok