Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Health Disparities, Health Equity, Drive Engagement, Health Systems, Social Impact, Business Transformation, Behavioral Economics, Digital Transformation, Consumer Behaviour, Business Modeling, AI Integrations
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Accruals, Ledgers (Accounting), Month End Closing, Accrual Accounting, Accounting Software, General Ledger, Accounting Records, Accounting, Accounting and Finance Software, General Accounting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Registration, Email Marketing, Driving engagement, User Feedback, Customer Communications Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Model Training, Natural Language Processing, Embeddings, Model Optimization, Data Ethics, Responsible AI, Deep Learning, Recurrent Neural Networks (RNNs), Artificial Neural Networks, Machine Learning, Artificial Intelligence, Classification Algorithms
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Computing Architecture, Cloud Engineering, Cloud Services, Virtual Networking, Virtualization and Virtual Machines, Cloud Management, Virtual Machines, Virtualization, Data Storage, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Data Storage Technologies, Containerization, Network Routing
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Prospecting and Qualification, Sales Process, Dashboard, Campaign Management, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Display Devices, Software Development Tools, Computer Programming Tools, Experience Design, Simulations
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Marketing Analytics, Target Audience, Performance Analysis, Data-Driven Marketing, Return On Investment, Customer Analysis, Marketing Effectiveness, Performance Review, Marketing Strategy and Techniques, Strategic Marketing, Data Integration, Lead Generation, Customer Engagement, Consumer Behaviour, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Recurrent Neural Networks (RNNs), PyTorch (Machine Learning Library), Convolutional Neural Networks, Tensorflow, Transfer Learning, Natural Language Processing, Embeddings, Image Analysis, Deep Learning, Computer Vision, Artificial Neural Networks, Model Training, Time Series Analysis and Forecasting, Generative Model Architectures, Network Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Data-Driven Marketing, Performance Metric, Performance Analysis, Performance Reporting, Marketing Analytics, Performance Management, Data-Driven Decision-Making, Campaign Management, Benchmarking, Root Cause Analysis, Goal Setting, Gap Analysis, Corrective and Preventive Action (CAPA)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Postman API Platform, Data Mapping, Application Deployment, Test Tools, Scripting, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Simple Object Access Protocol (SOAP), Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Trustworthiness, Team Performance Management, Employee Coaching, Honesty, Team Building, Team Leadership, Constructive Feedback, Team Motivation, Leadership and Management, Coaching, Empathy, Professional Development, Accountability, Personal Integrity, Business Leadership, Emotional Intelligence, Reliability, Lifelong Learning, Growth Mindedness, Communication
Intermediate · Course · 1 - 3 Months