Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Agentic systems, AI Security, Data Ethics, Computer Security Awareness Training, Security Awareness, Responsible AI, Law, Regulation, and Compliance, Cybersecurity, Cyber Attacks, General Data Protection Regulation (GDPR), Cyber Risk, AI literacy, Human Factors (Security), Artificial Intelligence, Threat Detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: FinTech, Investments, Market Data, AI Enablement, Wealth Management, Financial Trading, Investment Management, Asset Management, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Financial Services, Data Mining, Analytics, Artificial Neural Networks, Applied Machine Learning, Financial Data, Portfolio Management, Decision Intelligence, Machine Learning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Social Media Content, Social Media Marketing, Community Development, Brand Loyalty
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Driving engagement, Content Scheduling, Live Streaming, Drive Engagement, Scheduling, Social Media Management, Social Media, Social Media Strategy, Social Media Content, Social Media Marketing, Customer Engagement, Video Production, Content Strategy, Photo/Video Production and Technology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Case Studies, Relational Databases, System Testing, Database Development, Database Application, Database Management, Microsoft SQL Servers, SQL, Verification And Validation, Customer Complaint Resolution, Business Reporting, Visual Basic (Programming Language), Workflow Management, Issue Tracking, Registration, Role-Based Access Control (RBAC), Requirements Analysis, User Interface (UI), User Interface (UI) Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Factors (Security), User Experience Design, Usability, User Experience, Experience Design, User Interface and User Experience (UI/UX) Design, Threat Modeling, UI/UX Strategy, Application Security, Human Factors, Authentications, UI/UX Research, Human Centered Design, Security Strategy, Authorization (Computing), User Story, Security Controls, Cybersecurity, Safety Standards, Information Privacy
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Target Audience, Customer Insights, Customer Analysis, Social Media Analytics, Social Media, Social Media Marketing, Driving engagement, Social Media Management, Market Analysis, Consumer Behaviour, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Database Design, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Microsoft Excel, Business Reporting, Spreadsheet Software, Report Writing, Microsoft Access, Data Presentation, Data Analysis Software, Data Visualization, Data Integration, Business Intelligence, Data Analysis, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Attacks, Cyber Security Policies, Regulatory Requirements, Continuous Monitoring, Regulatory Compliance, Governance Risk Management and Compliance, Risk Analysis, Emerging Technologies, Cloud Security, AI Security, Blockchain
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Data Management, User Accounts, Data Governance, Identity and Access Management, Data Sharing, Management Reporting, Google Cloud Platform, Administration, Scheduling, Customer Support, Content Scheduling, Email Automation, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Data Modeling, Analytical Skills, Data Visualization, Analysis, Data Presentation, Data Integration, Data Wrangling, Data Management, Business Reporting, Business Intelligence Software, Security Awareness
Beginner · Course · 1 - 4 Weeks