• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • S

    SkillsBooster Academy

    Figma AI: Productivity Tools for Designers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Figma (Design Software), Design Reviews, AI literacy, Data Ethics, AI Integrations, AI Workflows, Generative AI, Graphic and Visual Design, Design, Generative AI Agents, Visual Design, Digital Design, Design Thinking, Process Design, Design Elements And Principles, Interactive Design, Marketing Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Project Management in Basecamp: Make a project plan

    Skills you'll gain: Project Management Software, Project Coordination, Project Schedules, Project Management, Agile Project Management, Document Management, File Management, Collaborative Software, Waterfall Methodology, Backlogs, Resource Management, Kanban Principles, Prioritization, Internal Communications

    Beginner · Guided Project · Less Than 2 Hours

  • A

    AI CERTs

    AI for Professional Writing

    Skills you'll gain: Prompt Engineering, Content Optimization, Writing and Editing, AI Workflows, Content Creation, Business Writing, Blogs, Web Content, Productivity, AI Personalization, Writing, Generative AI Agents, AI Enablement, Artificial Intelligence, Content Strategy, Proofreading, Artificial Intelligence and Machine Learning (AI/ML), Editing

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Elevate Team Productivity with Crew AI

    Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    Edureka

    Incident Response and Cyber Forensics

    Skills you'll gain: Incident Response, Digital Forensics, Distributed Denial-Of-Service (DDoS) Attacks, Security Information and Event Management (SIEM), Computer Security Incident Management, Incident Management, Endpoint Detection and Response, Continuous Monitoring, Event Monitoring, Endpoint Security, Cyber Threat Intelligence, Anomaly Detection, Cybersecurity, Security Controls, Cyber Security Strategy, Threat Detection, Cyber Attacks, Litigation Support, Digital Analysis, Cyber Engineering

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    C++ Basics and Core Concepts

    Skills you'll gain: Data Structures, Development Environment, Program Development, C++ (Programming Language), Debugging, Programming Principles, Computer Programming Tools, Computer Programming, Data Management, Computational Logic

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Core Apple Device Admin: iOS, macOS, & MDM Essentials

    Skills you'll gain: Apache, iOS Development, Web Servers, Single Sign-On (SSO), Configuration Management

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Master JMeter on Live Apps for Performance Testing

    Skills you'll gain: Test Script Development, Performance Testing, Performance Stress Testing, Test Tools, Verification And Validation, Software Testing, Test Data, Data Validation, Scripting, Scenario Testing, Proxy Servers, Distributed Computing, Software Installation, System Monitoring, Servers, Configuration Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 3 - 6 Months

  • U

    University of Michigan

    Measuring Total Data Quality

    Skills you'll gain: Data Quality, Quantitative Research, Data Validation, Data Collection, Data Processing, Data Analysis, Data Access, Statistical Analysis, Sampling (Statistics)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Developing a Programme Management Blueprint with ClickUp

    Skills you'll gain: Program Management, Diagram Design, Project Management, Process Modeling, Agile Methodology, Project Management Software, Agile Project Management, Project Management Life Cycle, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Columbia University

    Blended Learning Toolkit

    Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Web Presence, Content Management, Planning, Research, Auditing

    Beginner · Course · 1 - 4 Weeks

1…348349350…632

In summary, here are 10 of our most popular help desk support courses

  • Figma AI: Productivity Tools for Designers: SkillsBooster Academy
  • Project Management in Basecamp: Make a project plan: Coursera
  • AI for Professional Writing: AI CERTs
  • Elevate Team Productivity with Crew AI: Coursera
  • Incident Response and Cyber Forensics: Edureka
  • C++ Basics and Core Concepts: Packt
  • GenAI for Customer Journey Mapping: Coursera
  • Core Apple Device Admin: iOS, macOS, & MDM Essentials: Packt
  • Master JMeter on Live Apps for Performance Testing: Packt
  • Measuring Total Data Quality: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok